Demand-letter products use different pricing models, often disclosed only in a sales process. Here is what a drafting workflow should do—and what an attorney still must verify.
Personal injury practice runs on demand letters, and they're expensive to produce well: pulling together the liability narrative, the damages calculation, and the supporting exhibits from a stack of medical records and invoices is exactly the kind of dense, repetitive drafting work that eats an associate's afternoon — or gets outsourced to a point tool billed per letter. PI lawyers have moved faster on GenAI adoption than most of the profession for exactly this reason.
All of it as a draft for attorney review — the narrative framing, the damages figures, and the final send decision stay yours.
| Per-letter point tools | A preloaded skill | |
|---|---|---|
| Pricing model | Varies by vendor; confirm in writing | Flat monthly subscription; third-party usage costs are separate |
| Where it runs | The vendor's platform | Your own cloud account — see our confidentiality architecture |
| Setup | Per-vendor onboarding | One concierge session covers your whole practice, not just this one workflow |
Demand letters run on medical records, which means PHI is in play from the first document you upload. The same terms-and-architecture discipline that applies to any client-confidential material applies here — commercial or verified no-training terms, ideally on infrastructure your firm controls rather than a third-party vendor's servers.
A drafted damages calculation is a starting point, not a filed number. Every figure needs to be checked against the underlying records before the letter goes out — the tool assembles the math, the attorney confirms it.
Pricing varies by vendor, volume, and service model; some products do not publish it. Ask for the per-letter or subscription price, implementation fees, usage limits, and third-party processing costs in writing before comparing options.
A liability narrative built from the facts and records provided, a damages calculation drawing on invoices and medical records, and an exhibit list — as a draft for attorney review, not a finished, filed document.
Only under the same terms-and-architecture discipline that applies to any client-confidential material: commercial or verified no-training terms, and ideally infrastructure the firm controls rather than a third-party vendor's servers. Medical records carry PHI, which raises the stakes on getting that right.
No — every damages figure in an AI-assisted demand letter needs attorney verification against the underlying records before it goes out. The tool drafts the calculation and narrative; the attorney confirms the numbers and signs.
One of three governed packs: facts and records in, a liability narrative, damages calculation, and exhibit list out — running on a private workspace in your own cloud account.
Start your firm Or see the three governed packs